Long-haul trucking

Breakdowns happen far from your shop.

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What defines this fleet

Class 8 tractors running high annual mileage on multi-day trips. When something fails, the truck is usually hundreds of miles from the home shop, so repairs land at unfamiliar out-of-network shops.

High mileageOut-of-network repairsAftertreatment issuesDriver away from base

Long-haul trucking

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Critical flows 10-4 automates

Fault-code triageCore flow

Separates the aftertreatment or engine code that will strand a truck from the noise.

Breakdown responseCore flow

Out-of-network shop sourcing along the route, with unit specs sent ahead.

Preventive maintenance by real usageCore flow

PM scheduled at home terminal visits, by mileage and engine hours.

Shop invoice auditCore flow

Out-of-network invoices checked against what was authorized on the road.

Warranty recoveryCore flow

Engine and aftertreatment repairs flagged for warranty before payment.

Spend approvalsCore flow

Roadside quotes approved by text in minutes, not email threads.

KPIs to watch

Unplanned downtime

Time units are out of service for repairs nobody scheduled.

Road calls / breakdowns

Unplanned on-route failures needing outside help.

Maintenance cost per mile

Total maintenance and repair spend divided by miles.

Fault-to-repair-order time

Time from an alert or defect to a coded repair order.

Warranty recovery rate

Warranty dollars recovered vs. eligible.

PM compliance

Preventive services completed on time vs. due.

01 / 15 · FREIGHT & LOGISTICS

Every fleet works differently.

Long-haul trucking

What defines this fleet

Critical flows 10-4 automates

KPIs to watch

All fleet types