Public transit

Road calls and reliability, measured publicly.

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What defines this fleet

Transit and paratransit agencies running buses on published schedules, increasingly mixing electric and diesel. Reliability is reported, asset condition is tracked, and new buses carry significant warranty coverage.

Published reliabilityMixed EV/dieselAsset condition reportingWarranty-heavy new fleets

Public transit

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Critical flows 10-4 automates

Breakdown responseCore flow

Road calls handled with replacement bus and repair in one flow.

Preventive maintenance by real usageCore flow

PM by mileage across bus types and propulsion.

Warranty recoveryCore flow

Warranty claims tracked on new-bus defects.

Audit-ready records

Maintenance records organized for asset-condition reporting.

Parts staging

Parts staged for scheduled garage work.

KPIs to watch

Mean distance between failures

Average miles between mechanical failures.

Road calls / breakdowns

Unplanned on-route failures needing outside help.

PM compliance

Preventive services completed on time vs. due.

Spare ratio

Backup units held to cover failures.

Warranty recovery rate

Warranty dollars recovered vs. eligible.

11 / 15 · PUBLIC & MUNICIPAL

Every fleet works differently.

Public transit

What defines this fleet

Critical flows 10-4 automates

KPIs to watch

All fleet types